General Questions

What makes us so special?

Every Ingredient is more than just a spice shop, we're a community of food lovers who care about flavor, quality, and doing good for the planet. We bring rare, premium spices from around the world straight to your kitchen, packed with care and delivered fast, making gourmet cooking at home simple and fun. Learn more on our About Us page.

Do you have a storefront?
We’re an online-only spice shop. This helps us keep things simple, focus on quality, and offer free delivery straight to your door anywhere in Trinidad and Tobago.
We’re an online-only spice shop. This helps us keep things simple, focus on quality, and offer fast, free 2-day shipping straight to your door anywhere in the U.S. on orders over $35.
Do you offer wholesale pricing?

Yes, please contact us at wholesale@everyingredientstore.com for pricing and details.

Shipping and Delivery

Do you offer free delivery?
Yes! We offer fast, free delivery straight to your home or workplace anywhere in Trinidad and Tobago.
Yes! We offer fast, free 2-day delivery on all orders $40 and over, or a low flat rate of $5.99 for smaller orders.
Where do you deliver to?
We deliver across most areas of Trinidad and Tobago. Whether you’re at home or at work, your spices come straight to your door.

We deliver to all U.S. states and territories, ensuring your spices reach you safely no matter where you are.
How long will it take to receive my order?
Orders are processed within 1 business day of payment receipt.
Typical delivery times range from 1 to 3 business days, depending on your location.
While times may vary slightly, we always strive to get your order to you as soon as possible.

Orders are processed within 1 business day of payment receipt.
Most orders arrive within 2–3 business days, depending on your location.
While times may vary slightly, we always strive to get your order to you as soon as possible.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number by email and WhatsApp so you can follow your package every step of the way.

Yes! Once your order ships, you’ll receive a tracking number by email so you can easily follow your package’s journey to your doorstep.

Orders and Payments

Do I need an account to place an order?

No account is needed to make a purchase. However, signing up will give you access to exclusive offers and updates.

What payment methods do you accept?
We offer a wide variety of safe payment options for your convenience. We accept Visa, MasterCard online, cash on delivery, Linx or credit card on delivery, and Bank Transfers.
We offer a wide variety of safe payment options for your convenience. We accept Visa, Mastercard, PayPal, Mobile Payments, and Cash App Pay.
Can I change or cancel my order?

While we can’t guarantee changes or cancellations once your order is placed, please reach out to us as soon as possible, and we’ll do our best to accommodate your request before the order is processed.

Payments and Security

Is it safe to use my credit card on your site?

Absolutely! We use secure payment gateways to protect your payment details and adhere to the highest security standards  and regular updates. 

Returns and Exchanges

What is your return policy?

Due to the nature of our products being food related, items returned for reasons other than defects or wrong items are not eligible for return or be exchanged at this time.

Your satisfaction matters to us. If you ever receive a product that doesn’t meet your expectations, reach out and our team will do everything possible to make it right.

 
 

Gift Cards

Do you offer gift cards?

At this time, we do not offer gift cards.

Sustainability

What packaging do you use?
We use biodegradable and recyclable shipping and product packaging to reduce waste and promote sustainability. Learn more on our Sustainability Life Page.
Our shipping partners usually use eco-friendly packaging wherever possible to reduce waste. Our products are packaged in high-quality glass jars. Learn more on our Sustainability Life Page.
Are your products eco-friendly?

Yes, our commitment is to make sourcing decisions that align with our values, and we are always seeking better ways to do so.

Products

What sizes do you offer for your spice blends?
Varies by product. We currently offer standard 85g, 70g, and 75g retail sizes for our spices.
We currently offer a standard 4 oz glass jar in premium quality for all our spices.
Are your spices gluten-free or allergen-friendly?

Our spice blends are gluten-free, and we carefully source ingredients to avoid common allergens. Please check individual product details for more information.

Customer Support

How can I contact customer support?

You can reach our customer support team by emailing us at support@everyingredientstore.com or by filling out the contact form on our Contact Us page. Whatsapp 868-780-9957. 

Collaborations

How can I collab with Every Ingredient?

We’re always looking for partners who share our commitment to quality and sustainability.
Whether you're a food enthusiast, chef, influencer, or business, if you're passionate about bold flavors, reach out to us via email! collabs@everyingredientstore.com