General Questions

Do you have a storefront where I can come look at spices?

We’re an online-only spice shop. This helps us keep things simple, focus on quality, and offer free delivery straight to your door anywhere in Trinidad and Tobago.

Do you offer wholesale pricing?

Yes, please contact us at wholesale@everyingredientstore.com for pricing and details.

Shipping and Delivery

Do you offer free delivery?

Yes! We offer fast, free delivery on all orders to your home or work place.

Where do you deliver to?

We currently offer delivery across most areas of Trinidad and Tobago.

How long will it take to receive my order?

Orders are typically delivered within 1-4 business days, but delivery times may vary depending on your location.

Can I track my order?

Yes! You will receive a tracking number once your order has been shipped, so you can follow your delivery every step of the way.

Orders and Payments

Do I need an account to place an order?

No account is needed to make a purchase. However, signing up will give you access to exclusive offers and updates.

What payment methods do you accept?

We offer a wide variety of payment options for your convenience. We accept Visa, MasterCard online, cash on delivery, Linx or credit card on delivery and Bank Transfers.

Can I change or cancel my order?

While we can’t guarantee changes or cancellations once your order is placed, please reach out to us as soon as possible, and we’ll do our best to accommodate your request before the order is processed.

Payments and Security

Is it safe to use my credit card on your site?

Absolutely! We use secure payment gateways to protect your payment details and adhere to the highest security standards  and regular updates. However, if you're still unsure, we also offer convenient options to pay by cash or card on delivery.

Returns and Exchanges

What is your return policy?

Due to the nature of our products being food related, items returned for reasons other than defects or wrong items are not eligible for return or be exchanged at this time. 

Gift Cards

Do you offer gift cards?

At this time, we do not offer gift cards.

Recycling & Sustainability

What is your Recycle & Save Program?

You can return clean packaging during your delivery in exchange for store credit or discounts.
Learn more about how you can participate on our Sustainability Life Page

What packaging do you use?

We use biodegradable and recyclable packaging to reduce waste and promote sustainability. Learn more on our Sustainability Life Page for more info.

Are your products eco-friendly?

Yes, our commitment is to make sourcing decisions that align with our values, and we are always seeking better ways to do so.

Products

What sizes do you offer for your spice blends?

Varies by product. We currently offer standard 85g, 70g and 75g sizes for  our retail spice blends. 

Contact us at wholesale@everyingredientstore.com for wholesale pricing and details.

Are your spices gluten-free or allergen-friendly?

Our spice blends are gluten-free, and we carefully source ingredients to avoid common allergens. Please check individual product details for more information.

Customer Support

How can I contact customer support?

You can reach our customer support team by emailing us at support@everyingredientstore.com or by filling out the contact form on our Contact Us page. Whatsapp 868-780-9957. 

Collaborations

How can I collab with Every Ingredient?

We’re always looking for partners who share our commitment to quality and sustainability.
Whether you're a food enthusiast, chef, influencer, or business, if you're passionate about bold flavors, reach out to us via email! collabs@everyingredientstore.com